Frequently asked questions
You may have a lot of questions, here are the answers to some of the questions we are frequently asked. If your question is not addressed here, please give us a call.
What types of services are available?
Psychological assessment and psychotherapy services are available for a range of mental health disorders.
What types of problems can therapy address?
Some examples of common conditions we treat include depression, anxiety, psychosis, anger, grief, relationship problems, and trauma.
Who do you provide services to?
We provide services to individuals ages 14 and older. We can offer referral resources in the community for younger clients.
Do you accept insurance?
Yes, we currently accept Original Medicare. We will update this information as we contract with additional payers.
Do you have a patient portal?
Yes, our practice uses software that includes a patient portal where you can access resources, schedule appointments, and securely communicate with your therapist.
Do you offer substance use services?
No, we do not currently offer substance-use-only services. We can provide referral resources in the community.
Do you offer a private pay rate if I do not want to use health insurance?
Yes, the private pay rate is $105.00 per 45-minute session.
Will you work with my primary care provider?
Yes, your therapist will ask about your primary care provider and, with your permission, communicate with them at critical points in treatment to ensure you receive whole-person care.
Are services provided in person or via telehealth?
Both. Services are primarily provided in person, and telehealth services are also available. If you prefer telehealth, please discuss this with your therapist. Please note that you may need to attend some visits in person.
Are 24-hour crisis services available?
Yes, crisis services are available through the 988 Crisis Hotline.
Can I pay for services with an HSA, credit card, or debit card?
Yes, please ask your provider for details.
Is there a fee for missed appointments and late cancellations?
Yes, there is a $25.00 fee for missed appointments and for sessions canceled with less than 24 hours’ notice.
Are school or work excuse notes available?
Yes, please let your therapist know if you need a note for work or school.


